Contents: 

Unit 1: Human Resource Management

Concept & Definitions : 7

HRM : Features : 8

Objectives & Scope : 10

Principles & Importance: 11

Functions/Activities/Duties : 13

Role: 22

Status : 25

Competencies of HR Manager: 26

HR Policies : 28

Evolution of HRM : 31

HRM vs HRD : 35

Emerging Challenges of Human Resource Management 36

Workforce Diversity 41

Empowerment 42

Downsizing 44

Voluntary Retirement Scheme (VRS) 46

Human Resource Information System  55

Unit 2: Acquisition of Human Resource 12L + 1 T

Human Resource Planning- 64 – 70

Quantitative and Qualitative Dimensions: 70 -73

Job Analysis –Job Description and Job Specification: 73 – 84

Recruitment –Concept 84

Sources 91

Selection –Concept & Process 94

Test: 97- 104

Interview: 104-110

Placement: 110

Induction: 112

Unit 3: Training and Development 

Training

Concept, Definitions, Features, Scope: 120

Importance: 124

Training Methods & Techniques: 125

Identifying Training and Development Needs133

Designing Training Programmes 137

Role-Specific and Competency-Based Training: 139

Training Process 141

Training Process Outsourcing 143

Evaluating Training Effectiveness: 143

Training Evaluation Methods: 147

Management Development: 151

Career Development 170

Unit 4: Performance Appraisal

Meaning, Definition , Nature 180

Objectives and Importance: 181

Method/Techniques of Performance Appraisal 185

Modern Method/Techniques of Performance Appraisal 192

Potential Appraisal 197

Employee Counselling:  201

Job Changes- 209

Transfers 210

Promotions 215

Compensation:

Concept: 227

Policies: 229

Job Evaluation   240

Methods of Wage Payments 247

Incentive Plans 250

Fringe Benefits: 262

Performance Linked Compensation 267

Unit 5: Maintenance

Employee: Health and Safety & Employee Welfare 273

Social Security 307

Employer-Employee relations: an overview: 316

Grievance Management 320

Handling 323

Redressal 327

Industrial Relations 330

Industrial Disputes: 343

Causes of Industrial Dispute : 344

Settlement Machinery 350